Specified Commercial Transactions Act Disclosure

Seller name

Hirosei K.K. (placeholder pending corporate registration)

Representative

(TBD — name of representative director)

Address

〒XXX-XXXX, XX-ku, XX-cho X-X-X, Tokyo (TBD)

Phone

+81-3-XXXX-XXXX (TBD — weekdays 10:00-17:00)

Email

support@settletokyo.com (pending activation)

URL

https://settletokyo.com/ (TBD — pending domain)

Business activity

Operating a multilingual real-estate information website for non-Japanese residents

Partner broker

Joyhome (holds 宅地建物取引業免許 broker licence)

⚠️ Items marked "TBD" will be completed after corporate registration and domain activation.

Customer side (using this site to search, favourite, inquire)

• Completely free — browsing, favouriting, comparing, and inquiring
• No registration fee, monthly fee, or inquiry processing fee
• No credit card or bank account information is stored

Property contract fees (collected by Joyhome)

The Operator does not collect any property-contract-related fees. The following fees are collected directly by Joyhome at contract signing; precise amounts depend on each property and are governed by the contract Joyhome presents:

• Broker fee (up to one month's rent + consumption tax)
• Security deposit (敷金, typically 0-2 months)
• Key money (礼金, typically 0-2 months)
• Initial rent (first month's rent + pro-rata for move-in date)
• Fire insurance (approx. ¥15,000-25,000 / 2 years)
• Guarantor company fee (typically 50-100% of one month's rent)
• Key replacement fee (approx. ¥15,000-25,000)
• Cleaning fee (if borne by tenant, approx. ¥30,000-50,000)
• Other property-specific fees (management fee, neighbourhood association fee, parking, etc.)

The above amounts are indicative. Actual figures vary by property. The amounts in the "Important Matters Explanation" (重要事項説明書) and lease agreement issued by Joyhome are authoritative.

The Service is free for customers — no payments are made to the Operator.

If you sign a property rental contract with Joyhome, payment method and timing follow the contract; typical arrangements include:

• Bank transfer (most common) — by the contract-specified date
• Cash (in some cases) — on the contract signing date
• Initial costs paid as a lump sum; monthly rent paid monthly

Service features

• Account registration: available immediately after magic-link verification
• Property search and favouriting: available immediately after registration
• Inquiry submission: forwarded to Joyhome immediately; expected reply within 1-3 business days
• Notifications and emails: sent in real time or same day as the triggering event

Move-in timing for signed contracts

Move-in dates are agreed between you and Joyhome in the contract, typically 7-30 days from contract signing.

The Service

• Service is free — there are no refunds
• You may delete your account at any time via MyPage settings
• After account deletion, personal information is handled per the "Retention period" of the Privacy Policy

Property contracts

Cancellation, refund, and penalty matters under property contracts between you and Joyhome are governed by the contract you sign and applicable Japanese law (Consumer Contract Act, Land and Building Lease Act, etc.). The Operator is not involved in contract cancellation or refund processing.

For questions about this disclosure or other service-related inquiries:

Customer-service email

support@settletokyo.com (pending activation)

Hours

Weekdays 10:00 – 17:00 (JST)

Response time

Typically 1-3 business days

Urgent / property-related

Please contact Joyhome (the broker) directly